Copyright & DMCA Policy

Our position

EMconvert is a general-purpose file converter. It does not host, index, curate or search a library of anyone's content, and it has no public URLs pointing at user files, because there are no user files.

Almost every EMconvert tool runs entirely inside your browser. Your file is read from your own disk by the page, converted by code already downloaded to your device, and handed back to you as a download — the bytes never travel to us, because the app has no endpoint that accepts them.

The practical consequence is worth stating plainly: for those tools there is nothing on our infrastructure for us to take down. A notice asking us to remove a converted file is asking for something that does not exist. That is not a refusal — it is the honest answer, and it is a property of how the product is built rather than a policy we could change by email.

We still act on valid notices about anything we do control, and we terminate the accounts of repeat infringers.

What we do hold

For each conversion we keep a metadata record: the tool used, the file name, its size and format, and the output format. If a record like that identifies infringing activity, we can delete it, block the account, and stop that account from converting again. Tell us if that is what your notice concerns.

AI features process the text you send them on our servers, so material submitted there is within our reach in a way that a converted file is not.

What we cannot do

We cannot remove a file from a visitor's own computer, and we cannot tell you what any visitor converted beyond the metadata described above, because we never saw the content. Nor can we retrieve a copy of a converted file for you: no copy was ever made outside the visitor's browser.

Sending a notice

Send notices to [email protected] — that mailbox is monitored and is the fastest route. Ask there if you need a postal address for service. To be actionable, a notice must include all of the following:

• Your physical or electronic signature, and your contact details.
• Identification of the copyrighted work you claim has been infringed.
• The exact URL, account or job reference on our service that you are complaining about — a general description of the tool is not something we can act on.
• A statement that you have a good-faith belief the use is not authorised by the rights holder, its agent, or the law.
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are the rights holder or authorised to act for them.

What happens next

We review actionable notices promptly, remove or disable anything within our control, and record the notice. Where we can identify the affected user, we notify them.

Counter-notice

If you believe something was removed or disabled in error, send a counter-notice to [email protected] with your contact details, identification of the material, and a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification.

Repeat infringers

Accounts that attract repeated valid notices are terminated, and the associated payment identity is blocked from re-registering.

Abuse of this process

Knowingly filing a false notice carries liability for damages, including costs and legal fees. We report bad-faith notices to the relevant authorities.